Please read and understand the following Terms & Conditions.
Rhodes Taxi Tours e-service is always working towards its compliance with all the applicable laws about data handling and transparency as well as the latest regulation GDPR (General Data Protection Regulation) from May 2018. Regardless of the legal framework, we always keep your personal data on our servers and we never share them with any third parties. Critical data like credit card details are never stored or transmitted through our systems. At each online or offline point that we might collect any data about you, we state the purpose and usage of this data.
RHODES TAXI TOURS e-service processes orders as quickly as possible. In most cases, this means within 24 HOURS. However, depending on the complexity of the booking and how far in advance the order is made, the time necessary to complete the order may vary. Orders are prioritized chronologically and processed as soon as technically possible. If the preferred date(s)/time(s) are not available, we will inform you that we will be not able to accept your request or can suggest another date and time if it is convenient for you. Therefore, we strongly recommend that you provide us with all information and instructions in connection with your order, including all limitations that might apply (e.g.: arrival date/time in town, number of days to stay on the island, time restrictions in case that the preferred time is not available, etc.).
RHODES TAXI TOURS e-service price includes reservation fees and all fees regarding our tours and e-services. Extra expenses like food, drinks, tickets of museums, entrance fees etc, are not included in the tour fare. Tips and Gratitudes are optional. It is up to you if you decide to tip your driver on the day of the tour. Once we have all needed booking information we will send you a confirmation of your reservation so that you will have a justification of your order.
Cancellations must be communicated by email writing to [email protected]
There is no deposit needed for booking a private 4-seated taxi car. You can pay the quoted price on the day of the tour, directly to your driver by cash in Euro. For the private 4-seated sedan taxi cars we do not charge any cancellation fees. Please be sure to cancel your tour at least 12 hours before the scheduled time booked.
For booking a minivan or minibus we will need a 20 % advance payment in order to secure your tour.
In case your ship doesn’t dock to Rhodes, NO Charge – Full Deposit Refund
If you cancel 30 or more days prior to the date of the tour, NO Charge – Full Deposit Refund
If you cancel 30 – 0 days prior to the date of the tour, or non-appearance, 100% of the Total Deposit Charged
Upon confirmation of your service, you will receive an email from us specifying the details of the service as well as contact information for the local service providers (e.g. private guide, private driver) and contact information for assistance.
If you anticipate that you will be delayed for any reason and will not be able to honor your scheduled meeting time, it is your responsibility to call the service supplier at the provided phone number or, if they are not available, the RHODES TAXI TOURS office in Rhodes Greece, to inform of your delay. Whenever possible we will do our best to reschedule your meeting time at no extra cost, however, it may happen that a reschedule is not possible or that it incurs an additional cost. If a call is not made prior to reservation time, and/or you are not able to be present for your meeting time within one hour, the service will be considered a no-show. No-show clients cannot re-schedule the service and must re-book the service at the full price.
It is your responsibility to arrive on time at the pre-arranged meeting point Port, Airport, Hotel.
With confirming your booking, you give us automatically permission to use your name on the welcoming board at the meeting point. Otherwise, you need to contact us with details on how we will locate you.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used only to fulfill your specific request, unless you give us permission to use it in another manner, for example, to add you to one of our mailing lists.
This Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, of the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology. However, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Rhodes Taxi Tours e-service may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
By e-mail: [email protected]
By Phone: +30 695 6618875
We reserve the right to make changes to this policy.